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EVENT & NEWS

Information of our temporary policy for the new coronavirus



Dear customers、
Thank you very much for your continuous loyalty for using
Lotte City Hotel Kinshicho.
 
Considering the
health and safety for customers and employees,
we would like to change the usage of some facilities.
 
■Breakfast "Charlotte"
Change the service for providing. From March 7th, 2020 (Saturday).
・From "all-you-can-eat style" to "plate style".
・Only for using the staying guests.
 
-For customers staying with the plan with breakfast.-
It is possible for you to select "Western" or "Japanese" style foods.
Front staff will ask for the customers.
If not eating breakfast, please tell them in advance.
 
-For customers staying with the plan with free breakfast.-
It is possible for you to select "Western" or "Japanese" style foods.
If you do not eat Breakfast though, we do not accept the refund for the breakfast charges.
We would appreciate your understanding.
 
■Guest lounge
Prohibited the use from March 7th, 2020 (Saturday).
 
Lotter City Hotel Kinshicho
General Manager   Yuichi Oushi