Guests Information

Restaurant information

【breakfast】

Location: 4th floor “Charlotte”
Business hours: 7:00-10:00 (last order 9:30)

Fee
Adult: 3,000 yen
Elementary school student: 1,000 yen
4 years old or older – Preschool: 500 yen

• *If you apply the day before the date of use, you can use it for 2,500 yen.
• *There are no breakfast tickets. Please come directly to the restaurant and tell the staff your name and room number.
• *During busy times, breakfast will be served for 60 minutes.
• *Please allow plenty of time for your visit, as it is expected to be crowded, especially after 8:00.

【lunch】

Location: 4th floor “Charlotte”
Business hours: 11:30-14:00 (last order 13:30)

• *Closed: Every Monday
• *There are other temporary closure days. Please ask the front desk for details.

Information on in-house services

【4th floor premium lounge】

This lounge is exclusively for guests staying on the premium floor.
Available from check-in to check-out. A room key is required to enter.

What we offer
Coffee, soft drinks, wine*, sake*
Available 24 hours

Lotte sweets
15:00-21:00

hot chocolate
15:00-17:00

Draft beer*&snack
17:00-21:00

• *Please use the coins given to you at check-in (3 coins per person).
  The coins can also be used to replace fresh juice at breakfast.

【7th floor laundry room】

We have a coin laundry, ice maker, and microwave oven available.

Coin laundry fee
Washing machine: 300 yen/1 time
Dryer: 100 yen/30 minutes

• *Please refrain from eating and drinking in the laundry room.
• *Please note that if more than 15 minutes have passed after the laundry is finished, or if the next customer is waiting, hotel staff may collect the laundry on your behalf.
  Your laundry will be left at the front desk on the 4th floor.

【parking】

Reservation required
Price: 1,500 yen/night (from 15:00 to 11:00)

• *If you use the service before check-in or after check-out, it will cost 1,800 yen for 24 hours.If you stay for more than 24 hours, you will be charged 300 yen per hour.

Information about guest rooms

【Indoor lighting】

As soon as you enter the room, there is a card holder that doubles as a light switch.
When you insert your room key there, the lights, air conditioning, and TV in your room will turn on.

【Guest room Wi-Fi】

A QR code containing the SSID and password is provided in your room.
Please read and use this.
*Please insert your room key in advance into the card holder that also serves as the room light.

【Regarding smoking】

The entire building, including guest rooms, is non-smoking (including electronic cigarettes).
If smoking occurs in the guest room, a cleaning fee of 20,000 yen/room will be charged.
The nearest smoking area is on the first floor of the hotel, and there is an outdoor smoking area in front of you across Yotsume Street.

【Information on eco-cleaning and amenity buffet】

Our hotel has introduced eco-cleaning to reduce environmental impact.
For guests staying for 2 nights or more, eco-cleaning will be performed every other day.
During our hotel’s eco-cleaning, we do not make beds, change sheets, clean bathrooms, or vacuum, and we refrain from entering guest rooms.
Instead, we will prepare towels, nightwear, mineral water, and garbage bags by hanging them on the doorknob.

We have an amenity buffet available in the 4th floor lobby between 2:00pm and 12:00pm, so please feel free to bring as many as you need.
In addition, if you are staying for 3 nights or more and do not require regular cleaning or eco-cleaning, we will provide you with a free late check-out until 13:00, so if you wish to do so on the day of check-in, Please inform the front staff. (However, please note that if neither normal cleaning nor eco-cleaning is required, we will not be able to provide additional towels, etc.)
Please note that due to hygiene concerns, even if you choose not to have your room cleaned, regular cleaning will be performed on the 5th day from your arrival. We appreciate your understanding and cooperation.

check-in	Day 2	Day 3	Day 4	Day 5
Arrival date	Eco cleaning※	Regular cleaning	Eco cleaning※	Regular cleaning

• *Please note that eco-cleaning does not involve entering the guest room to clean it.

【Non-stop checkout information】

If you are not using the room and do not have to make an additional payment, you can drop your card key into the “Non Stop Check Out Box” located in the lobby on the 4th floor and there is no need to check out.

If you need to pay, please check out at the counter.
You will be billed for any unpaid usage.