HOTEL SERVICE

PREMIUM FLOOR

We offer a variety of benefits to guests staying on the premium floors.

GIFT CORNER

Hotel goods and some souvenirs are sold next to the front desk.

RENTAL ITEM DISPLAY CORNER

You can rent out the latest items such as popular home appliances and beauty appliances for a fee during your stay.
If you find an item you like, please let the front desk know.

Entry time 14:00-22:00
*You can view it from outside all day.

SECURITY

In addition to your room door, you will also need your hotel card key at the following locations:

  • GUEST ROOM ELEVATOR
  • LADIES FLOOR
  • PREMIUM LOUMGE

*The premium lounge is only available to guests staying on the premium floor.

LUUP

A smartphone app is required to make a reservation.
Please see the LUUP homepage for details.

Aroma Treatment & Relaxation

You can heal the fatigue of the day in your room with two types of relaxation. (Reservation required)

【Aroma Treatment】

Price (Prices are inclusive of consumption tax.)
60 minsJPY11,000~
Extended 30 minsJPY5,000~
Staff reservaion feeJPY2,000
Floor
In your room
Operation Hours
18:00~28:00

【Relaxation】

Price (Prices are inclusive of consumption tax.)
40 minsJPY4,200~
Floor
In your room
Operation Hours
15:00~27:00

COIN LAUNDRY

We also have two fully automatic washing machines and dryers (coin laundry) available 24 hours a day, so please feel free to use them.

【Price】

Laundry machine
JPY200 (Prices are inclusive of consumption tax.)/one time
Dryer
JPY100 (Prices are inclusive of consumption tax.)/30 mins

CAR PARK

VENDING MACHINE・ICE MACHINE

Vending machines are located some of designated floor.

GUEST SERVICE

BUSINESS SUPPORT

Copy and fax services are available at Front Desk. (Subject to fees)

LOUNDRY SERVICE

Laundry, Dry cleaning and Pressing are available. (Dress Shirt(White)JPY470・Dress Shirt(Color)JPY530) ※Prices are inclusive of consumption tax.

【EXPRESS SERVICE】

Collected before 10:00 and returned at evening on the same day. (Sunday and Public Holidays are not available.)

LUGGAGE SERVICE

We will store your luggage at the front desk before check-in and after check-out. We can also deliver your luggage from your hotel to your home, and we can also pick it up from your home.

INFORMATION

At the front desk, we have information about the area, route maps, etc. available to assist you with your sightseeing. We can also provide information on local transportation, buses to the airport, and arrange taxis.

ART

Lotte City Hotel Art / 01

Front Counter

The front counter features Edo Kiriko glass from Kinshicho-based Hirota Glass. Edo Kiriko is a designated traditional craft of Tokyo, whose production began in the 1800s. It has a two-layer structure where the outside of the transparent glass is covered with colored glass such as red or navy blue, and the transparent part that comes out by scraping the surface of the glass forms a beautiful pattern. It is a traditional craft that is popular both in Japan and abroad due to the beauty of the delicate patterns created by craftsmen’s handiwork, as well as its depth. In addition, on the back wall, the hemp leaf pattern design introduced in the picture book “Hokusai Manga” published by Katsushika Hokusai (1760-1849), known as Japan’s leading master of ukiyo-e, is placed all over the surface, The finished front counter gives you a unique and delicate view of the world.

Hirota Glass Co., Ltd.

Founded in 1902. One of the oldest glass manufacturers in Tokyo. Glass manufacturing, which was introduced from Europe in modern times, merged with Japanese aesthetics and created a uniquely Japanese design. Hirota Glass continues to create products that harmonize with modern interiors by inheriting traditional manufacturing techniques such as Edo Kiriko and blown glass that have been handed down by hand, based on valuable design materials that have been handed down to the company since its founding.

Lotte City Hotel Art / 02

Restaurant “Charlotte” decorative shelf

Decorative art by logi plants & flowers created by designer Yoko Uda. It is a new photo spot that gives a gorgeous and lively impression with a design that realistically reproduces fresh flowers and boldly arranges artificial flowers that express the beauty that fresh flowers cannot.

logi plants&flowers

“A new form of Kokoronino Korhana, one step at a time, with free ideas without being bound by anything” As a group of creators who directly express the strength of flowers themselves, and sometimes their poisonousness, we use flowers for spatial displays, advertising shoots, commercials, etc. We handle a wide range of products. Expressions are made using greenery and artificial flowers, not just fresh flowers. Furthermore, he is fascinated by the textures and colors that cannot be achieved with these, and has incorporated dried flowers into one of his methods of expression.